T-Mobile choices aiming at adults
T-Mobile is growing up.
In recent years, the biggest hit for the nation's
fourth-largest wireless carrier has been the
Sidekick, a cool device that teens and young
adults coveted because it was a nifty way to
send e-mails and text messages.
The Sidekick is no longer the coolest kid on
the block.
That honor belongs to the Blackberry Pearl,
a T-Mobile exclusive since September that also
will go on sale next month at Cingular Wireless.
Not far behind the Pearl is the Dash, made for
T-Mobile by Taiwan's HTC. The Dash is nearly
as sleek and thin as Motorola's Q.
The Pearl and the Dash are significantly smaller
than the bulky Sidekick 3, surprisingly hefty
considering today's preference for thin mobile
devices. The Pearl, in fact, is a candy-bar
style, not the typically squat traditional BlackBerry.
For T-Mobile, the two smart phones aren't an
effort to attract the business user, although
they won't be turned away. Rather, the goal
is to attract the moms and dads of those teens
who love the Sidekick.
These phones "are not about increasing
your productivity at work, but with your personal
life," said T-Mobile's Mike Hendrick, director
of product development. Teens like to send text
messages, he points out, so why not send them
to Mom and Dad too?
It's a good strategy, and the Dash and the
Pearl will appeal to people who are interested
in trying a smart phone. Both are reasonably
priced at $199 with a two-year contract.
The Pearl is simply an attractive phone. It's
black, light, slim and easy to operate. More
important, it is the first BlackBerry with true
multimedia functions. It has a 1.3-megapixel
camera, music player and offers video functions.
You might say it is about time, but BlackBerry's
bread and butter has been e-mail and always-on
business connections, not showcasing cute pictures
of the kids. Well, with the Pearl, now you can
show off pictures of the kids before the meeting
starts.
In my tests, videos looked sharp, the music
played crisply through headphones _ it sounds
like an iPod _ and the camera took decent photos.
Frankly, none of these features stand out compared
with other mobile phones, but they all work
well.
Using the Pearl to send messages, though, is
a departure if you're used to a smart phone's
typical QWERTY keyboard. The Pearl has what
BlackBerry calls a SureType QWERY keyboard,
where two letters share one key.
Avid users of this type of keyboard like it
because the software anticipates much of the
word, hence the name SureType, and it can produce
text faster if you're adept. I'm not. I found
it difficult to use SureType, so I relied on
the multitap method to type out words.
In multitap, you tap the key once for the first
letter or twice for the second letter. This
is similar to how a standard mobile phone works
if you were to tap out a text message.
Nonetheless, I've talked to plenty of BlackBerry
users who like SureType keyboards. I suggest
people practice this method if they like the
looks of the Pearl. It's thin and stylish because
of the keyboard.
There are drawbacks, particularly if you are
a BlackBerry devotee. Primarily, there is no
scroll wheel to move through messages, a feature
BlackBerry users adore, and one Motorola emulated
for the Q.
Instead, there is a track ball at the top of
the keypad used for this function. The track
ball is also the main navigational tool, as
it helps you scroll through the various menu
options. Like the scroll wheel on other BlackBerries,
users push the track ball in to select the function
you've highlighted. It's easy to use, but different
if you're a dedicated BlackBerry user.
The Pearl's call quality was mixed. One co-worker
said he heard an echo when I talked, and that
some of my words were clipped. My wife, on the
other hand, said the call quality was better
than on my regular mobile phone.
On the Dash, the call quality was decent. Again,
the person you call is not likely to be wowed
by how great your voice sounds. But that's a
minor issue because this is a very practical
device, even if it lacks the pizzazz of the
Pearl.
There are three main differences between the
two devices. The Dash has a full QWERTY keyboard,
runs on Windows Mobile software and includes
built-in Wi-Fi connectivity.
The keyboard feels nice, and the keys have
a solid touch. I found it easy to use, like
the Q. The device also sits well in the palm
of your hand, making navigation that much easier.
The Dash does not have a track ball like the
Pearl, but it does have a big button in the
center of a typical five-way navigation pad.
It's a good, practical design.
Windows Mobile is becoming common on smart
phones not made by BlackBerry or Palm. I like
the software because new smart-phone users in
particular will find it easy to grasp. I had
things up and running on the Dash pretty quickly.
The best feature, in my opinion, is the Wi-Fi
finder built in to the Dash. To test this, I
walked into the Starbucks across the street
from my office, and the Dash immediately recognized
the network.
Frankly, if you have an unlimited data plan,
you can surf the Internet through the mobile
carrier's network, but in my tests the Wi-Fi
access was slightly faster. And Wi-Fi is free,
too, so if you have a limited data plan, it
might save you some change to surf the Web from
a Wi-Fi hot spot. It's a nice option to have.
Unlike the Pearl, which sets a new standard
for the BlackBerry, the Dash is not a groundbreaking
product. Yet, it's a very solid phone, a nice
addition to T-Mobile's line of proprietary messaging
devices.