Mobile phone companies look to capture
social networking success
Web sites like MySpace and Friendster have gained
popularity by giving the online generation a
way to connect. Now the mobile phone industry
wants to tap into that success.
In a partnership that could herald a new era
in social networking, Palo Alto start-up loopt
plans to launch a new service today with Boost
Mobile, one of the nation's biggest youth-oriented
wireless phone companies. Boost's 3.8 million
customers -- who are mostly under 25 -- will
be able to create groups of friends and keep
track of them using a combination of text messaging,
pictures and the GPS technology embedded in
most new mobile phones today.
"Historically, that MySpace generation
has been connected to the personal computer
and the personal computer only," said James
Brehm, wireless analyst with Frost & Sullivan.
"This is the next step and it's a giant
leap -- it allows you to do it on the move."
For Boost, and possibly its parent company
Sprint Nextel, the loopt service means an advantage
over other carriers -- giving customers another
reason to join, buy new phones or sign up for
more minutes. For loopt, which has 17 employees,
the deal means its first commercial success
since getting $5 million in funding earlier
this year from venture capital firms like Sequoia
Capital, which backed Google.
Loopt founder Sam Altman, a 21-year-old who
left Stanford University's computer sciences
program last year to start the company, said
more wireless companies are expected to offer
what he calls "social mapping" early
next year. He declined to identify carriers.
Of the nearly 220 million wireless customers
in the United States, many of the most avid
users of new features like ring tones, callbacks
and text messaging are the same 14- to 25-year-olds
who use social networking Web sites. Yet mobile
phone companies have struggled to create a way
for people to network.
"Young people are really into this social
networking," said Phil Leigh, senior analyst
for Inside Digital Media. The service loopt
provides "really is something that's going
to fit a need."
Interest in idea
And there seems to be an interest. About 1.4
million mobile customers logged onto MySpace
using the wireless Web in September, according
to Telephia, a wireless research firm.
Nitin Khanna, Boost's product manager for value-added
services, said young people are asking for more
ways to use their phones.
"This is the right solution, the right
partner and the right time," he said.
Loopt's service has a colorful Mapquest-like
graphic that updates every 15 minutes to pinpoint
friends and indicate whether they are available
to talk or text. The map also shows small photos
and text messages like "busy, busy"
for the friends it finds, and gives users the
option to call, text message or send a picture
to them.
Since launching a beta test without promotion
or advertising on the Boost site six weeks ago,
loopt has signed up more than 30,000 users.
Mark Jacobstein, loopt's executive vice president
of corporate development, said the widespread
availability of GPS service on phones is the
key technology that makes loopt work. In addition,
he said, loopt has strict privacy and security
safeguards, including requirements that friends
must be invited and accept each other.
Mobile lives
"We're trying to deepen relationships
with people you already have relationships with,"
said Jacobstein. "We all live very mobile,
active lives, and you never know where anyone
is."
Under the partnership, Boost's customers can
use it for free until the end of the year. Starting
in January, the service will cost $2.99 a month
with the first 30 days free.
For loopt's Altman, making the service easy
for cell phone users to get will be key to the
company's success. Altman said loopt's Web site
is also a place to share journals and photos,
but for now the main focus is mobile.
He knows his audience.
Growing up in St. Louis, Mo., Altman got his
first cell phone when he was 11 and has been
a constant user since. The idea for loopt came
to Altman after too many times of leaving a
Stanford class and trying to text friends to
see if they were nearby and wanted to grab lunch.
"In college and high school, you live
and die by your cell phone," Altman said.